Home Payment and Billing How to Update Your Payment Method via Stripe

How to Update Your Payment Method via Stripe

Last updated on Jul 13, 2025

Keeping your payment method current ensures uninterrupted access to your Swift Ride vehicle. This guide shows you how to update your payment information through our secure Stripe integration.

When to Update Your Payment Method

Update your payment method when:

  • Your card is expiring or has expired

  • You receive a new card number

  • You want to switch to a different card

  • Your card was lost or stolen

  • You're experiencing payment failures

  • You want to use a digital wallet instead

Step-by-Step Update Process

Method 1: Through Swift Ride Dashboard

Step 1: Access Payment Settings

  1. Log in to your Swift Ride account

  2. Click on your profile icon

  3. Navigate to "Payment Methods" or "Billing"

  4. You'll see your current payment methods listed

Step 2: Update Existing Card

  1. Find the card you want to update

  2. Click "Update" or the edit icon

  3. You'll be redirected to Stripe's secure page

  4. Enter new card details:

    • Card number

    • Expiration date

    • CVC code

    • Billing zip code

  5. Click "Save Changes"

Step 3: Add a New Payment Method

  1. Click "Add Payment Method"

  2. Choose your payment type:

    • Credit/Debit Card

    • Apple Pay

    • Google Pay

    • Link

  3. Enter payment details

  4. Check "Save for future payments"

  5. Click "Add Payment Method"

Method 2: Through Stripe Customer Portal

Step 1: Access Stripe Portal

  1. Go to Profile → Billing

  2. Click "Manage in Stripe" or "Customer Portal"

  3. You'll be redirected to portal.stripe.com

  4. Secure link sent to your email if needed

Step 2: Navigate to Payment Methods

  1. In the Stripe portal, click "Payment Methods"

  2. View all saved payment methods

  3. See default payment method marked

Step 3: Update or Add Methods

  1. To Update: Click on existing card → "Update"

  2. To Add: Click "+ Add Payment Method"

  3. To Remove: Click trash icon (if not default)

  4. To Set Default: Click "Set as Default"

Setting a Default Payment Method

Why Set a Default?

  • Ensures automatic payments process smoothly

  • Reduces risk of service interruption

  • Simplifies checkout for future purchases

  • Provides backup if primary method fails

How to Set Default

  1. Go to Payment Methods (either dashboard)

  2. Find your preferred payment method

  3. Click "Set as Default" or star icon

  4. Confirm your selection

  5. See "Default" badge appear

Adding Digital Wallets

Apple Pay Setup

  1. Ensure you're using Safari on Mac/iOS

  2. Click "Add Payment Method"

  3. Select "Apple Pay"

  4. Authenticate with Touch ID/Face ID

  5. Confirm card from Apple Wallet

  6. Save for future use

Google Pay Setup

  1. Use Chrome browser or Android device

  2. Click "Add Payment Method"

  3. Choose "Google Pay"

  4. Select card from Google Pay

  5. Authenticate if required

  6. Confirm addition

Link by Stripe

  1. Click "Add Payment Method"

  2. Select "Link"

  3. Enter email address

  4. Verify with code sent to email

  5. Add payment details once

  6. Use across all Stripe merchants

Handling Update Issues

Common Error Messages

"Card declined"

  • Verify card details are correct

  • Check expiration date

  • Ensure billing address matches

  • Contact your bank

"Invalid card number"

  • Re-enter without spaces or dashes

  • Check for typos

  • Ensure all digits entered

  • Try manual entry

"Unable to authenticate"

  • Complete 3D Secure verification

  • Check bank app for approval request

  • Try different browser

  • Disable VPN if active

Troubleshooting Steps

  1. Clear Browser Data:

    • Clear cache and cookies

    • Try incognito/private mode

    • Disable browser extensions

  2. Try Different Method:

    • Use mobile app vs. website

    • Try Stripe portal directly

    • Use different browser

  3. Verify Card Status:

    • Call bank to confirm active

    • Check for international blocks

    • Ensure sufficient credit limit

Best Practices for Payment Updates

Before Your Card Expires

  • ✅ Update 2 weeks before expiration

  • ✅ Add new card as backup first

  • ✅ Test with small transaction

  • ✅ Then set as default

  • ✅ Remove old card after confirmed

Security Tips

  • 🔒 Only update on secure networks

  • 🔒 Verify you're on official sites

  • 🔒 Never share card details via email

  • 🔒 Use strong passwords

  • 🔒 Enable two-factor authentication

Multiple Payment Methods

  • Keep 2 methods on file

  • Use primary for subscriptions

  • Keep backup for emergencies

  • Update both when needed

  • Remove compromised cards immediately

What Happens After Updating

Immediate Effects

  • New payment method available instantly

  • Next payment uses updated method

  • Confirmation email sent

  • Dashboard shows updated information

Subscription Impact

  • No interruption to service

  • Next billing uses new method

  • Past payment history unchanged

  • Receipts sent to account email

Special Circumstances

Lost or Stolen Cards

  1. Immediate Actions:

    • Contact your bank first

    • Update Swift Ride payment method

    • Remove compromised card

    • Add new payment method

  2. Prevent Service Interruption:

    • Update before next billing date

    • Add temporary method if needed

    • Contact support for extensions

Switching Banks

  1. Add new bank's card first

  2. Set as default payment

  3. Test with manual payment

  4. Remove old bank's card

  5. Update billing address if changed

International Cards

  • Notify bank of U.S. transactions

  • Enable international purchases

  • Be aware of conversion fees

  • Consider U.S.-issued card

Frequently Asked Questions

Q: How often can I update my payment method? A: As often as needed. No limits on updates.

Q: Will updating affect my current booking? A: No, your active booking continues normally.

Q: Can I update during a failed payment? A: Yes, and it's recommended to do so immediately.

Q: What if I can't access Stripe portal? A: Contact support for a secure portal link.

Q: Can someone else update my payment? A: Only account holders can update payment methods.

Need Help?

Quick Support Options

Information to Provide

  • Account email address

  • Last 4 digits of current card

  • Error messages received

  • Browser/device used

Response Times

  • Chat: Immediate

  • Email: Within 2 hours

  • Phone: Minimal wait times