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How to Sign Swift Ride's Terms & Conditions

Last updated on Jul 13, 2025

Signing our Terms & Conditions is a simple digital process that takes just a few minutes. This guide walks you through using our secure DocuSeal platform to complete your agreement.

Why Terms & Conditions are Required

Before you can book a vehicle, you must sign our Terms & Conditions which cover:

  • Rental agreement details

  • Your responsibilities as a driver

  • Insurance and liability information

  • Payment terms and conditions

  • Vehicle usage guidelines

The Digital Signing Process

Step 1: Access the Terms

  1. Log in to your Swift Ride account

  2. You'll see a notification banner: "Action Required: Sign Terms"

  3. Click "Review and Sign Terms"

  4. Alternatively, go to Profile → Documents → Terms & Conditions

Step 2: Review the Document

  1. You'll be redirected to our secure DocuSeal portal

  2. The document will load in your browser

  3. Important: Read through all sections carefully

  4. Use the navigation arrows to move through pages

  5. Zoom in/out for better readability if needed

Step 3: Fill Required Fields

The document may require you to:

  1. Confirm your information:

    • Full legal name

    • Current address

    • Contact information

    • Driver's license number

  2. Initial specific sections:

    • Click on initial boxes

    • Type your initials or draw them

  3. Date the document:

    • Today's date will usually auto-fill

    • Verify it's correct

Step 4: Sign the Document

  1. Scroll to the signature section

  2. Click on the signature field

  3. Choose your signature method:

    • Type: Type your full name

    • Draw: Use mouse/touchpad to draw

    • Upload: Use a saved signature image

  4. Review your signature

  5. Click "Adopt and Sign"

Step 5: Finalize and Submit

  1. Review all completed fields

  2. Ensure nothing is missed (highlighted in red)

  3. Click "Finish" or "Submit"

  4. Wait for processing confirmation

  5. You'll receive a confirmation screen

After Signing

Immediate Next Steps

  • ✅ You'll return to Swift Ride automatically

  • ✅ Your account status updates to "Terms Accepted"

  • ✅ You receive a confirmation email

  • ✅ A PDF copy is sent to your email

  • ✅ You can now proceed to book vehicles

Accessing Your Signed Agreement

  1. Check your email for the PDF copy

  2. In Swift Ride: Profile → Documents → Signed Agreements

  3. Download anytime for your records

Common Questions and Issues

Technical Issues

Issue: "Document won't load"

  • Clear your browser cache

  • Try a different browser

  • Disable pop-up blockers

  • Check your internet connection

Issue: "Can't sign on mobile"

  • Rotate to landscape mode

  • Pinch to zoom for better visibility

  • Use the DocuSeal mobile site

  • Try using a tablet or computer

Signature Problems

Issue: "Signature looks wrong"

  • Clear and try again before submitting

  • Use a different signature method

  • Ensure steady hand when drawing

  • Type signature if drawing is difficult

Issue: "Signature field not responding"

  • Click directly on the field

  • Wait for page to fully load

  • Try refreshing the page

  • Switch browsers if needed

Document Questions

Q: Can I download before signing? A: Yes, click the download icon to review offline first.

Q: How long do I have to sign? A: The session typically remains active for 2 hours.

Q: Can I save and return later? A: Yes, DocuSeal saves your progress automatically.

Important Sections to Review

Before signing, pay special attention to:

1. Rental Period and Payments

  • Weekly rental terms

  • Payment amounts and schedule

  • Late payment policies

2. Vehicle Use Restrictions

  • Authorized use for gig driving only

  • Geographic limitations

  • Prohibited activities

3. Insurance Requirements

  • Coverage provided

  • Your responsibilities

  • Deductibles and claims process

4. Maintenance and Damage

  • Reporting procedures

  • Your responsibilities

  • Normal wear and tear definitions

5. Termination Clauses

  • How to end your rental

  • Notice requirements

  • Return procedures

Tips for a Smooth Signing Experience

Before You Start

  • ✅ Have your driver's license handy

  • ✅ Verify your contact information is current

  • ✅ Allow 15-20 minutes to read and sign

  • ✅ Use a computer for best experience

During Signing

  • ✅ Read each section carefully

  • ✅ Ask questions before signing if unclear

  • ✅ Take screenshots of important sections

  • ✅ Ensure all fields are completed

After Signing

  • ✅ Save the email with your signed copy

  • ✅ Download the PDF for your records

  • ✅ Store in a safe place

  • ✅ Review periodically

Need Help?

Getting Support

  • Live Chat: Click the chat widget

  • Email: [email protected]

  • Phone: Call during business hours

What to Include

When contacting support, provide:

  • Your account email

  • Error messages (screenshots help)

  • Which step you're stuck on

  • Browser and device type

Legal Questions

For questions about specific terms:

  • Contact our support team first

  • We can clarify standard provisions

  • Consult your own attorney for legal advice