Home Getting started How to Connect and Verify Your Gig Driving Accounts

How to Connect and Verify Your Gig Driving Accounts

Last updated on Jul 13, 2025

Connecting your gig driving accounts helps Swift Ride verify your experience as a professional driver. This quick process ensures you get the best rental experience tailored to gig economy drivers.

Why Connect Your Gig Accounts?

Connecting your gig driving accounts:

  • Verifies your status as an active gig driver

  • May qualify you for special rates or offers

  • Helps us provide better support for your specific needs

  • Ensures you meet platform requirements

Supported Gig Platforms

Swift Ride currently supports verification for:

  • Uber (Uber Eats, Uber X, etc.)

  • Lyft

  • DoorDash

  • Instacart

  • Amazon Flex

  • Grubhub

  • Postmates

  • Other delivery and rideshare platforms

Step-by-Step Connection Process

Step 1: Navigate to Account Verification

  1. Log in to your Swift Ride account

  2. Go to Profile or Account Settings

  3. Click on "Connect Gig Accounts"

  4. You'll see a list of available platforms

Step 2: Select Your Platform(s)

  1. Click on each platform where you're an active driver

  2. You can connect multiple platforms

  3. Each platform will have a "Connect" button

Step 3: Verify Your Account

Option A: Automatic Verification (Recommended)

  1. Click "Connect with [Platform Name]"

  2. You'll be redirected to the platform's login page

  3. Log in with your driver credentials

  4. Authorize Swift Ride to verify your driver status

  5. You'll be redirected back to Swift Ride

Option B: Manual Verification

  1. Click "Verify Manually"

  2. Upload required documents:

    • Recent earnings statement (within 30 days)

    • Driver profile screenshot

    • Active status confirmation

  3. Submit for review

Step 4: Confirmation

  1. See a green checkmark next to verified platforms

  2. Receive confirmation email

  3. Your profile shows "Gig Driver Verified" status

Required Documents for Manual Verification

Acceptable Documents

✅ Earnings Statements

  • Must show your name and platform

  • Dated within the last 30 days

  • Shows active driving status

✅ Driver Dashboard Screenshots

  • Profile page with your name visible

  • Active driver status indicator

  • Recent trip or delivery history

✅ Platform Emails

  • Weekly/monthly summaries

  • Account statements

  • Must show your email and active status

Unacceptable Documents

❌ Customer-facing receipts ❌ Promotional emails ❌ Expired or inactive account proof ❌ Documents older than 30 days

Verification Timeline

  • Automatic verification: Instant

  • Manual verification: 2-4 business hours

  • Complex cases: Up to 24 hours

  • Status updates: Via email and in-app

Troubleshooting Common Issues

Connection Problems

Issue: "Connection failed"

  • Check you're using the correct login credentials

  • Ensure your gig account is active

  • Try clearing browser cookies

  • Use a different browser

Issue: "Platform not listed"

  • Select "Other" and upload manual verification

  • Contact support to request platform addition

Verification Delays

Issue: "Still pending after 24 hours"

  • Check your email for additional requests

  • Ensure uploaded documents are clear

  • Contact support with your case number

Account Status Issues

Issue: "Account shows as inactive"

  • Complete a delivery/ride in the last 30 days

  • Reactivate your gig account first

  • Submit recent activity proof

Privacy and Security

Your Data is Protected

  • We only access driver status information

  • Personal earnings data remains private

  • Connections can be revoked anytime

  • All data is encrypted and secure

What We Can See

✅ Active driver status ✅ Account verification ✅ General activity level

What We Cannot See

❌ Specific earnings amounts ❌ Customer information ❌ Detailed trip history ❌ Payment methods

Managing Connected Accounts

View Connected Accounts

  1. Go to Profile → Connected Accounts

  2. See all verified platforms

  3. Check verification status

Disconnect an Account

  1. Click "Manage" next to the platform

  2. Select "Disconnect Account"

  3. Confirm disconnection

Update Verification

  1. If your status changes, update verification

  2. Re-verify every 6 months for accuracy

  3. Add new platforms as you join them

Benefits of Verification

Once verified, you'll enjoy:

  • ✅ Faster booking approval

  • ✅ Access to all available vehicles

  • ✅ Priority customer support

  • ✅ Potential promotional offers

Need Help?

Quick Support

  • Use the chat widget for instant help

  • Email: [email protected]

  • Include platform name and issue description

Before Contacting Support

  1. Ensure your gig account is active

  2. Try both automatic and manual methods

  3. Check document requirements carefully